An engaging environment for you and a group of key stakeholders to explore, discuss, develop and define the vision, purpose and values of your organisation.

Within this workshop environment, I will facilitate discussion within your team, provide fresh insight, perspective and ideas, and enable you to build a solid foundation for your organisation. By using creative and analytical techniques, I can ensure your vision, purpose and values are fully thought through, clearly understood and easily communicated.

How do vision, purpose & values create a solid foundation?

• Vision, purpose and values are the foundational tenets of your organisation.
• A defined purpose enables you to plan strategically and coherently as you protect the core foundation of the business whilst driving it forwards.
• With defined core values, you and your staff know what is most important to your organisation and what you will not compromise upon, no matter what.
• With an agreed vision, you know where you are going and what you are trying to achieve.
• Together, vision, purpose and values create a solid foundation. They provide alignment, focus and direction to your strategy and decision making. They also serve to unify your organisation and motivate your staff.

What will the workshop cover?

What are vision, purpose & values?

• Understanding vision, purpose and values, and the theoretical frameworks behind them
• Exploring why vision, purpose and values are important and what they can do for your organisation
• Examples of vision, purpose and values from other organisations

Values: how do we want to operate?

• Discovering the values that define and influence your organisation
• Exploring which of those values are the most important to your organisation
• Defining your core values: the handful of values that, even when push comes to shove, your organisation is not prepared to sacrifice

Purpose: who are we and why are we here?

• Discovering the purpose behind your organisation
• Exploring the core of this purpose: what is it that will remain foundational and steady in a changing environment?
• Defining the purpose of your organisation

Vision: where are we going?

• Exploring the vision for your organisation: where do you want to be in the future?
• Discovering how your purpose and values influence and guide your vision
• Stretching you further: how far do you really want to go?
• Defining the vision of your organisation

You’ve defined your vision, purpose and values – now what?

• Taking your vision, purpose and values back to your organisation
• How to plan strategically in line with your vision, purpose and values
• Turning your strategic plan into action

What will I learn?

By the end of this workshop you will…

• Fully understand the vision, purpose and values of your organisation.
• Have clearly defined your vision, purpose and values so that they can be easily understood by others and effectively communicated.
• Understand the ongoing role of your vision, purpose and values within your organisation.
• Have a clear idea of how to plan strategically using your vision, purpose and values to guide your organisation, and how to turn these plans into reality.

Who is the workshop for?

This workshop is ideal for:

• Start-ups that are looking to build a solid foundation for their organisation from the very beginning.
• Charitable organisations that need to clearly define their core foundations both to facilitate understanding and communication with their stakeholders, and to plan and act strategically.
• Businesses and organisations that are looking to reassess the foundations upon which they operate. It may be the case that these were defined in the past but have become muddied over time, or it may be that this is an area that has never been fully explored and defined.

The workshop is designed for a group that is composed of key stakeholders and management. Depending upon the size and purpose of the organisation, this group may include trustees, board members and members of the management team.

Details

Location: Delivered in-house at your premises or at a venue of your choice by arrangement.

Duration: 1 day

Delivery format: Participative workshop, including direct training, group discussion and practical exercises. All training materials and resources necessary for the practical exercises will be supplied for each participant.

Cost: £Contact me for quote

An additional charge will be made to cover travel and accommodation expenses where necessary.

Discounts are available for small businesses and charitable organisations; please call me to discuss.

Book your workshop

Call me on 024 76 100 193 or contact me now to book your workshop and develop a solid foundation for your organisation.

An engaging environment for you and a group of key stakeholders to explore, develop and write a clear and effective mission statement for your organisation.

Within this workshop environment, I will provide a clear framework for writing a mission statement and facilitate discussion within your team. By using creative and analytical techniques, I can ensure your mission statement is fully thought through, clearly understood and easily communicated.

Why is a mission statement so important?

• Mission statements encompass, define and communicate the core purpose of your business.
• A mission statement is not an objective, a goal, or even a vision. Rather, a mission statement is the foundation of your business – the reason why the business exists.
• A well written mission statement can help to create understanding, focus and alignment within your business, as well as aiding the development of strategy and enabling effective decision making.
• Mission statements can also be extremely powerful at a division or department level, helping to ensure constancy of purpose and focus within your organisation as a whole.

What will the workshop cover?

What is a mission statement?

• Understanding the purpose of a mission statement
• Different formats for how to write a mission statement
• Key components of an effective mission statement
• Examples of different types of mission statements

Writing a mission statement for your organisation

• Discovering the themes behind your organisation and its mission
• Finding out what your stakeholders think
• Creating a draft mission statement

You’ve got a mission statement – now what?

• Creating your finished mission statement
• How to use your mission statement effectively
• Spreading the word – sharing your mission statement with your stakeholders

What will I learn?

By the end of this workshop you will…

• Understand how to write a clear and effective mission statement.
• Have created a draft mission statement for your organisation.
• Be able to take your mission statement back to your organisation and use it effectively.

Who is the workshop for?

This workshop is ideal for those tasked with the responsibility of developing a mission statement for their organisation.

It is designed for a group that is composed of key stakeholders and management. Depending upon the size and purpose of the organisation, this may include trustees, board members, management, key employees, and external stakeholders.

You may be writing a mission statement for the very first time or you may already have an existing mission statement that you are looking to review and refresh.

Details

Location: Delivered in-house at your premises or at a venue of your choice by arrangement.

Duration: 0.5 – 1 day, depending upon requirements.

Delivery format: Participative workshop, including direct training, group discussion and practical exercises.

Cost: £Contact me for quote

An additional charge will be made to cover travel and accommodation expenses where necessary.

Discounts are available for small businesses and charitable organisations; please call me to discuss.

Book your workshop

Call me on 024 76 100 193 or contact me now to book your workshop and develop a great mission statement.

This one-day course, designed specifically for you and key members of your team, will give you the tools you need to take your e-business to the next level.

I will work creatively with you to take a strategic, holistic view of your e-commerce business. By the end of the day, you will have discovered both how to maximise your sales potential and how to ensure your business works effectively and efficiently.

What makes this course different?

There are a wide range of e-commerce training courses and programs available in today’s market. However, many of these are focused solely on the technologies of an online business, the website itself and the technical aspects of managing an online shop.

Whilst this course covers and considers all of these areas, it is designed specifically with you, as a business owner, in mind. We aim to support you in the leadership and strategy of an e-commerce business, both online and off.

More specifically, as well as covering the technical aspects of trading online, we will also consider the vital offline supporting functions (including operations, fullfilment and marketing), without which it is impossible to run a successful e-business.

Overall, by taking a holistic and integrative view of an e-business, both online and offline, we will empower you to build a successful e-business that works harder for you and your customers.

What will the course cover?

Business excellence in e-commerce

• Understanding excellence
• Framework for excellence
• Creating effective drivers for success
• Measuring results

Understanding and engaging your customers

• Understanding your customer profile
• Creating a strong proposition
• Search to sales: an online journey

Making your website work harder

• Understanding your website
• Website strategy and strategic planning
• Creating a brilliant marketing plan
• Driving (and measuring) continuous improvement

Building efficient and scalable operations

• Managing multi-channel complexity
• Understanding systems integration
• Driving profits through stock control
• Weighing fulfillment options
• Getting the best out of your supply chain

What will I learn?

By the end of this course you will be able to…

• Take a holistic view of your e-business, enabling you to develop a business strategy that effectively integrates all online and offline functions.
• Create and measure excellence within your own e-commerce business.
• More fully meet the expectations of your customers, enabling a more profitable relationship to be developed.
• Develop your website and marketing, making them work as hard and effectively as possible on your behalf.
• Make informed and effective choices about your operations and fulfillment, thereby enabling you to better meet increasing customer demand.

Who is the course for?

This course is ideal for business owners, directors and managers who are looking to take their e-business to the next level, and is designed for you and key members of your leadership team.

You may already have an existing e-business that you are looking to grow, expand or improve, or you may just be starting out.

Delivered in-house, at a date and venue of your choice, the course will be specifically structured around your business and, where appropriate, I will review your website prior to the training day.

Details

Location: Delivered in-house at your premises or at a venue of your choice by arrangement.

Duration: 1 day

Delivery format: Participative workshop, including direct training, group discussion and practical exercises. Comprehensive workbook supplied for each participant including training materials and resources necessary for the practical exercises.

Cost: £Contact me for quote

An additional charge will be made to cover travel and accommodation expenses where necessary.

Small business and start-up discounts are available; please call me to discuss.

Book your course

Call me on 024 76 100 193 or contact me now to book your course and build a successful e-commerce business.